💰 Refund & Cancellation Policy

1. Cancellation Policy

1.1 How to Cancel Your Subscription

You can cancel your Premium subscription at any time through:

Alternative methods:

• Email us at: pavankumar.nagaraj@gmail.com

1.2 When Does Cancellation Take Effect?

1.3 What Happens After Cancellation?

• Your subscription will not renew
• You keep Premium access until the period ends
• After expiry, you'll be moved to the Free tier
• Your data and settings are preserved
• You can resubscribe anytime

2. Refund Policy

2.1 No Refunds

2.2 Why No Refunds?

We maintain a no-refund policy because:

• You can try the Free tier before upgrading to Premium
• All Premium features are clearly listed on our website
• You can cancel anytime and keep access until period ends
• No long-term commitment required (monthly billing)

2.3 Exceptions

The only exceptions to our no-refund policy are:

• Duplicate charges: If you were accidentally charged twice, we'll refund the duplicate
• Unauthorized charges: If your account was compromised and charges were made without your authorization
• Billing errors: If there was a clear error in the amount charged

For any of these exceptions, contact us at: pavankumar.nagaraj@gmail.com

3. Billing Issues

3.1 How to Report Billing Problems

If you experience any billing issues (duplicate charges, unauthorized charges, or billing errors), please contact us immediately:

4. Technical Support

4.1 Technical Issues

If you experience technical problems that prevent you from using Premium features:

• Contact us immediately: pavankumar.nagaraj@gmail.com
• We'll work to resolve the issue as quickly as possible
• Include details about the problem and your browser/system info

4.2 Service Downtime

If our service experiences extended downtime:

• We'll notify all users via email
• We'll work to restore service as quickly as possible
• Your subscription period may be extended to compensate for downtime

5. Auto-Renewal and Billing

5.1 How Auto-Renewal Works

Your Premium subscription automatically renews each month unless you cancel:

• Renewal happens on the same date each month
• You'll receive a reminder email 3 days before renewal
• Cancel anytime before renewal to avoid charges

5.2 Preventing Unwanted Renewals

5.3 Failed Payment

If your payment fails during renewal:

• We'll retry 3 times over 7 days
• You'll receive email notifications
• Update your payment method to avoid service interruption
• After 7 days, subscription will be cancelled

6. Downgrades and Upgrades

6.1 Downgrading to Free

When you cancel Premium and downgrade to Free:

• No refund for remaining days in current period
• Premium features available until period ends
• Data preserved but with Free tier limits

6.2 Re-Subscribing

If you re-subscribe after cancelling:

• You'll be charged immediately
• All your previous data is restored
• Same no-refund policy applies

7. Contact Information

For questions about billing, cancellations, or technical support:

8. Policy Updates

We may update this Refund and Cancellation Policy from time to time. Changes will be communicated via:

• Email notification to all subscribers
• Website announcement
• In-app notification

Continued use of the service after policy changes constitutes acceptance of the new terms.